Privacy Policy

1. Information We Collect

We collect and process the following data:

• Personal information you provide when registering for an account (e.g., name, email, phone number, address).
• Payment details required for ticket purchases, processed securely via third-party payment providers.
• Information related to your participation in raffles and competitions.
• Technical data such as IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your data for the following purposes:

• To process your raffle entries and manage your account.
• To communicate with you regarding your entries, winnings, and promotional offers.
• To improve our Website's functionality, security, and user experience.
• To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Trusted third-party service providers for payment processing, marketing, and Website functionality.
• Legal authorities if required by law or to protect our rights and prevent fraud.

4. Cookies Policy

Cookies are small text files stored on your device when you visit our Website. We use cookies to:

• Enhance your browsing experience by remembering your preferences.
• Analyze Website traffic and usage patterns.
• Provide targeted advertisements and promotions.

Types of Cookies We Use:

• Essential Cookies: Necessary for the proper functioning of the Website.
• Analytical Cookies: Help us track user behavior and improve our services.
• Marketing Cookies: Used for personalized advertising and promotions.

You can manage or disable cookies through your browser settings. Disabling cookies may affect your experience on our Website.

5. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, so please take precautions when sharing sensitive information online.

6. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request data portability or restriction of processing.

To exercise these rights, please contact us at privacy@rafl.io.

7. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with the updated date. Continued use of our Website constitutes acceptance of any updates.

8. Contact Us

For any questions or concerns about this policy, please contact us at privacy@rafl.io.